Streamline Outcomes — Without System Overhaul
Better Business by Design (BBBD) helps CXOs reduce cost, accelerate performance, and strengthen governance by orchestrating work end-to-end across existing systems. This is not a technology programme — it is a disciplined path to smaller problems, lower operational noise, and outcomes you can defend.
Intelligent Process Automation brings automation and AI together under governance — so work scales safely, decisions remain explainable, and results stay visible.
| Start with a Process Design Sprint | View Case Studies |
Why leaders are choosing a governed path
Most organisations are already “digital” — yet work still breaks across handoffs, exceptions and inconsistent rules. The cost is hidden in rework, delays, compliance overhead, and teams spending time proving what happened instead of improving what happens next.
BBBD focuses on outcome integrity: the work is designed, the rules are validated, and governance is built in. That means fewer surprises, fewer fragile fixes, and a transformation narrative you can confidently take to your Board.
The BBBD IPA ecosystem
A unified automation + AI ecosystem that works alongside your existing systems. Intelligent Process Automation (IPA) combines execution, insight and governance so processes run reliably — with evidence and control, not guesswork.
Process Automation
Eliminates repetitive cost by executing rules-led work consistently across systems.
Artificial Intelligence
Provides confidence-scored insight and support — constrained to safe, governed response modes.
Digital Workers
Execute structured tasks reliably, at scale, with traceability and exception handling built in.
Validated Knowledge
Ensures rules and information are correct — preventing false positives and unreliable outcomes.
WorkHub 360 Governance
Identity, logging, boundaries, metrics and assurance across the automation and AI estate.
AI that strengthens trust — not risk
AI only delivers value when knowledge is validated and responses are governed. BBBD deploys AI through managed knowledge bases and controlled response modes — preventing hallucinations and ensuring outcomes remain explainable.
The Four Fundamentals
- Validated Knowledge — error-free, current information to eliminate “rubbish in, rubbish out”.
- Targeted Accessibility — direct the right knowledge to staff, customers, legal and executives.
- Continuous Update — keep knowledge current without rebuilding the whole ecosystem.
- Confidence-Based Response — use fixed, hybrid or generated responses based on risk and certainty.
Why this matters to leaders
Without these fundamentals, AI can produce inconsistent answers, amplify outdated information, and erode trust. With them, AI becomes a governed capability — and a safe multiplier for service, operations and decision support.
Why BBBD
BBBD has been delivering Intelligent Process Automation since 2017. We specialise in governed outcomes — where automation, AI, knowledge and security are treated as one operating model. This reduces rework, accelerates performance, and protects executive credibility.
Design First, Automate Second
We validate reality, rules and risk before scale — so automation stays durable and defensible.
Security you can stand behind
Identity, logging, boundaries and evidence built in from day one — board-safe by design.
Platform-agnostic governance
WorkHub 360 provides a unified control model across platforms and environments.
Where this delivers impact
IPA is most powerful where work is high-volume, rules-led, time-sensitive or audit-relevant — especially when it spans multiple systems and teams.
Governed digital workers that execute reliably with visibility, control and measurable value.
Reduce effort, improve accuracy, and strengthen control over high-volume finance workflows.
Orchestrate work across systems to reduce bottlenecks, handoffs and operational noise.
Improve employee experience and reduce admin burden with privacy-aware governance.
Embed controls into workflows, capture evidence automatically, and reduce exposure.
Proof that leaders can defend
Outcomes matter most when they remain repeatable, measurable and board-safe.
Explore case studies and the measurement discipline used to keep value visible over time.
Start the journey with clarity — before commitment
The lowest-risk first step is a Process Design Sprint. We reveal how work actually flows, validate knowledge and rules, define governance boundaries, and produce a defensible roadmap aligned to outcomes and assurance.